Orders & Shipping

• How do I update my shipping or billing address?

  How To Update Your Billing Address If you have received an order confirmation email it means we have processed your payment correctly and your order is being prepared for shipping. There's no need to make any further changes to your billing address if your order has already been confirmed. How T...

• Can I add a gift note to my order or send an order as a gift?

  Yes. Thank you for sending a gift from Emily Lex Studio. How to add a gift note In the cart, click the link to "include optional note". Enter your gift message and it will be added to the packing slip. No pricing included Packing slips and shipping labels do not include pricing for any orders. ...

• Can I cancel, modify or update my order after purchase?

  Thank you for ordering from Emily Lex Studio. We appreciate your support of our small business. One hour cancellation You can cancel your order within one hour of placing it. Visit the order status page or your order confirmation email and click on "cancel" to cancel your order. If you do not se...

• Can you expedite or overnight orders?

  Your quickest shipping option: Priority Mail If you'd like your order to arrive as soon as possible, please choose Priority Shipping during checkout. Your order will ship the next business day and should arrive within 4-7 business days. Overnight shipping not available We work hard to ship your ...

• How do I return/refund or exchange an item?

  Returns and refunds To make a return, ship your item(s) to the address below. Please include your order number to ensure a quick refund. Including the original packing slip is preferred. Items must be returned in new condition in their original packaging to receive a refund. After we receive you...